Job description
Role & responsibilities
About HDFC Life:
HDFC Life, one of Indias leading private life insurance companies, offers a range of individual and group insurance solutions. HDFC Life continues to have one of the widest reaches among new insurance companies with about 420+ branches in India touching customers in over 980+ cities and towns. Our long-stated strategy of balanced product mix, diversified distribution, continuous product innovation and re-imagining insurance through effective use of technology has enabled us to continue our journey despite the ever-changing external environment.
Purpose of the Job:
To ensure customer service and support all backend operation like NB, PS, Accounts Revival, and Lead Generation and to track & increase Persistency and Revival UW.
Duties & Responsibilities:
- Customer Relationship and Services
- New Business Processing
- Policy Servicing
- Claims
- Documentation
- Business Retention Persistency/Revival
- Lead Generations
Academic Qualification:
- Graduate/Post Graduate
Knowledge, Skills & Abilities:
- 1-2 years of experience in operations, customer service, Sales calling & operations. Preferably from Insurance or Banking sector.